FAQs
1. What is LowzyStore?
LowzyStore is an online store dedicated to offering quality products at affordable prices. We make shopping easy, fun, and reliable — with a wide selection of trending and everyday items delivered straight to your door.
2. Where do you ship?
We currently ship worldwide 🌍. Whether you’re local or international, we’ve got you covered!
3. How long does shipping take?
Shipping times vary depending on your location:
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Domestic Orders: 5–10 business days
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International Orders: 7–21 business days
Note: These are estimated times. Delays may occur due to customs or shipping provider issues.
4. How can I track my order?
Once your order is shipped, you’ll receive a confirmation email with a tracking number and a link to follow your package’s journey.
5. What payment methods do you accept?
We accept all major payment methods, including:
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Visa, MasterCard, American Express
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PayPal
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Apple Pay & Google Pay
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Other secure payment gateways (depending on region)
6. Is my payment information secure?
Absolutely. Your privacy and security are our top priorities. All transactions are encrypted and processed through trusted and secure payment gateways.
7. Can I cancel or change my order?
Yes, but only if the order has not been processed or shipped yet. Please contact us within 12 hours of placing your order for changes or cancellations.
8. What if I receive a damaged or wrong item?
We’re really sorry about that! Please contact us at [ lowzystore7@gmail.com ] within 7 days of receiving your item. Send us a photo and we’ll arrange a replacement or refund right away.
9. What’s your return policy?
We offer a 7-day return policy on most items. The product must be unused and in original condition. Contact us to initiate a return or learn more on our Returns & Refunds Policy page.
10. How do I contact customer support?
You can reach us anytime via:
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Email: [ lowzystore7@gmail.com ]
We aim to respond to all inquiries within 24–48 hours.